Nicola Thompson

1st UK web accessibility lawsuit underway

In what is, as far as we are aware, the first legal action in the UK of its kind, The Royal National Institute of Blind People (RNIB) is suing the airline BMI (British Midland International) after the airline failed to make changes to its website to make it accessible to blind and partially sighted people.

According to The Register, the RNIB was first alerted to a problem in 2010 when one of its members complained that they could not use the site to make bookings. Despite advice from the RNIB, the airline has not made sufficient progress, so the RNIB felt compelled to take action.

As per our recent guest post, Web accessibility is  not a myth, organisations must take the accessibility of their web content seriously. Whilst there are some grey areas in the law, what is clear is that organisations at least need to have a credible plan in place, much the same as they do for complying with the new EU cookies laws (view ICO guidance on cookies law compliance).

With content changing on a daily basis on many websites, it can be challenging to maintain compliance with all the regulatory standards. Our ActiveStandards platform automates the quality assurance process, ensuring that standards are consistently implemented and maintained, and comes with a comprehensive library of best practice compliance checkpoints, including accessibility for WCAG and Section 508.